SHIPPING & DELIVERY POLICY
Last updated November 22, 2023
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be considered an extension of our main Terms here:
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer free USPS Priority Mail shipping on all fruit orders with an order value of $60 or greater, calculated after any discounts or promotions. This method takes 1-3 days.
We offer paid 1-day and 2-day shipping for all fruit orders. You may select and pay for either option at checout.
We offer a variety of paid shipping options for all nursery orders. You may select and pay for an option at checkout
NOTE: Shipping times are transit times and do not reflect any processing and harvesting times before your order is shipped. If you need expedited processing times please contact us at firstname.lastname@example.org and we'll do our best to accommodate your needs.
WHEN WILL MY ORDER BE PROCESSED AND SHIPPED?
We aim to process and ship all orders within three business days. Due to weather and other events on the farm, some orders may take longer to process.
We keep customers up-to-date with any potential shipping delays. Our #1 priority is to deliver the best products as quickly and safely as possible.
ARE THERE OTHER SHIPPING RESTRICTIONS?
We only ship to U.S. states. We do not ship to Alaska or Hawaii.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If you order is delayed locally on the farm or by any other force majeure events we will contact you via email and update your estimated date for delivery.
If the mail carrier is delayed en route with your shipment, automatic updates with a revised delivery date will be sent via email and/or SMS.
We stay in-touch every step of the way until your order arrives safe and sound!
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy:
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us at:
Phone: (760) 205-3291
The Good Hill Farms Family :)